Privacy Policy

Last Updated: June 2026

The Brass Band of the Western Reserve (“BBWR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

When you purchase tickets, make a donation, sponsor a musician, subscribe to our mailing list, or contact us through our website, we may collect information including:

  • Name
  • Email address
  • Billing address
  • Phone number (if provided)
  • Transaction and purchase history
  • Information you voluntarily provide through forms or correspondence

We may also collect limited technical information through website analytics and cookies, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Referring websites

How We Use Your Information

We use collected information to:

  • Process ticket purchases, donations, and sponsorships
  • Provide customer service and respond to inquiries
  • Send order confirmations and transaction-related communications
  • Provide information about concerts, events, and organizational activities when you have requested or consented to receive such communications
  • Improve our website and visitor experience
  • Maintain financial and organizational records

Email Communications

If you subscribe to our mailing list, we may send information regarding upcoming performances, special events, fundraising activities, and organizational news.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Transactional emails related to purchases or donations may still be sent as necessary to complete and document your transactions.

Payment Information

Payments made through our website are processed by third-party payment providers. BBWR does not store complete credit card information on its servers.

Please review the privacy policies of any payment processors used during checkout for information regarding their handling of payment information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance the user experience.

You may choose to disable cookies through your browser settings, though some website features may not function properly as a result.

Information Sharing

BBWR does not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers who assist us in operating our website, processing payments, managing email communications, or supporting organizational operations. These providers are permitted to use information only as necessary to provide services on our behalf.

We may also disclose information when required by law or to protect the rights, safety, and property of BBWR, our patrons, or others.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites. BBWR is not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

BBWR may update this Privacy Policy from time to time. Any changes will become effective when posted on this website.

Contact Information

Questions regarding this Privacy Policy may be directed to:

Brass Band of the Western Reserve

Email: co*****@**************ve.com

Website: www.bbwesternreserve.com